14152 Superior Ave, Cleveland, OH 44118 • 2163973209
Work
Company:
Labcorp
Mar 2016 to Aug 2016
Position:
Helpdesk technician
Education
Degree:
Bachelors, Bachelor of Science In Electrical Engineering
School / High School:
Cleveland State University
1988 to 1994
Specialities:
Computer Engineering
Skills
Troubleshooting • Customer Service • Technical Support • Software Documentation • System Administration • Help Desk Support • Process Improvement • Windows 7 • Microsoft Office • Windows Xp • Active Directory • Laptops • Citrix • Lotus Notes • Sccm • Training • Netop • Software Packaging • Outlook • Iphone • Ipad • Blackberry
Labcorp Mar 2016 - Aug 2016
Helpdesk Technician
Tdarx, Inc. Mar 2016 - Aug 2016
Service Desk Engineer Level 2
United Guaranty Corporation Nov 2006 - Jan 2015
Helpdesk Analyst
Microsoft Jun 2005 - Nov 2006
Migration Technician and Sme
Experian Jul 2004 - Jun 2005
Imac Technician
Education:
Cleveland State University 1988 - 1994
Bachelors, Bachelor of Science In Electrical Engineering, Computer Engineering
Skills:
Troubleshooting Customer Service Technical Support Software Documentation System Administration Help Desk Support Process Improvement Windows 7 Microsoft Office Windows Xp Active Directory Laptops Citrix Lotus Notes Sccm Training Netop Software Packaging Outlook Iphone Ipad Blackberry