Adobe
Senior Manager Customer Support
Marketo
Senior Customer Support Manager
Marketo
Customer Support Manager
Serena Software May 2011 - Aug 2016
Manager - Customer Support
Serena Software Dec 2004 - May 2011
Alm Technical Support Representative
Education:
Oregon Institute of Technology 2004 - 2006
Bachelors, Bachelor of Science
Portland Community College 1993 - 1995
Associates, Software Engineering
Banks High School
Skills:
Agile Methodologies Saas Sdlc Linux Management Integration Enterprise Software Software Development Databases Scrum Business Intelligence Professional Services Customer Relationship Management Software Development Life Cycle Software As A Service Cloud Computing Software Project Management