Robert William Henke

US Patent:

20210326825, Oct 21, 2021

Filed:

Jul 1, 2021

Appl. No.:

17/365301

Inventors:

- Minneapolis MN, US
Robert H. HENKE - Minneapolis MN, US
Joseph C. ECKBERG - Roseville MN, US

International Classification:

G06Q 20/20
G06F 11/07

Abstract:

Aspects of the present disclosure describe systems and methods for continuously monitoring the health of a point-of-sale (POS) device, at a central location, and executing self-healing software from the malfunctioning POS device. The self-healing software may be stored locally on the POS device itself, occupying a small footprint and therefore easily be stored in and execute on both older and newer POS devices. Embodiments further describe a central server as coordinating both identification of the particular self-healing process to execute on each POS device as well as the timing of execution associated therewith.

US Patent:

20180357625, Dec 13, 2018

Filed:

Apr 12, 2018

Appl. No.:

15/952052

Inventors:

- Minneapolis MN, US
Robert H. HENKE - Minneapolis MN, US
Joseph C. ECKBERG - Roseville MN, US

International Classification:

G06Q 20/20
G06F 11/07

Abstract:

Aspects of the present disclosure describe systems and methods for continuously monitoring the health of a point-of-sale (POS) device, at a central location, and executing self-healing software from the malfunctioning POS device. The self-healing software may be stored locally on the POS device itself, occupying a small footprint and therefore easily be stored in and execute on both older and newer POS devices. Embodiments further describe a central server as coordinating both identification of the particular self-healing process to execute on each POS device as well as the timing of execution associated therewith.