Feb 2012 to Present Assistant ManagerCitibank San Antonio, TX Aug 2011 to Nov 2011 Personal BankerGAP, Inc Flowood, MS Oct 2009 to Jun 2011 Brand Logistics Manager
Education:
University of Southern Mississippi Hattiesburg, MS 2007 to 2009 Bachelor of Science in Business AdministrationHinds Community College Pearl, MS 2004 to 2007 Associate of Arts
John F. Kelly - Wylie TX Robert G. Laird - Colorado Springs CO Thomas E. Baker - Monument CO Cristobal A. Torres - Colorado Springs CO
Assignee:
MCI Communications Corporation - Washington DC
International Classification:
H04M 1500 H04M 700
US Classification:
379112
Abstract:
A method and apparatus for dynamically balancing special service telephone calling traffic among a plurality of automatic call distributors and servicing agents as a function of supply and demand for such services. Data is gathered from originating and terminating switches of the telephone network, from each automatic call distributor, and from a call routing data base. The collected data is analyzed to characterize the supply and demand. A routing plan through the network is formulated so that the number of calls to each automatic call distributor is alloted as a function thereof and of the relative costs in routing to one point or another. The formulated plan is implemented for control by effecting changes in the routing data base. In the routing plan formulation, cognizance may also be taken of manpower availability for agent staffing.
News
Cancer survivors share stories of hope at Warren Relay for Life
Robert Laird, 76, of Warren has been coming to the relay for years. As a survivor of bouts with kidney and prostate cancer that I caught early, Laird says he and the others view their shared experiences as a bond in fellowship. Alicia Thomas, 51, of Cortland is part of that bond, having undergon
Date: May 13, 2017
Category: Health
Source: Google
The Concordia is practically a skyscraper in two directions: 17 decks high and ...
They are likely equipped with twice as much oxygen as regular scuba divers, have a guideline nearby in case they need help finding a way back to safety, and have knives and whatever lights they can carry or wear, said Robert Laird, a co-founder of the International Underwater Cave Rescue and Recover