McKinley Equipment since Apr 2008
Service Manager
Wamu Apr 2002 - Feb 2008
Technology Manager
Washington Mutual 2002 - 2008
Technology Service Delivery Manager
Washington Mutual Bank Apr 2002 - Feb 2008
Regional Technology Manager
Vision Solutions 2000 - 2002
Network Administrator
Education:
University of Phoenix 2007 - 2009
MBA, BusinessI will graduate in Sept. 2009!
University of Phoenix 2003 - 2007
BS, Business Management
Skills:
Vendor Management Management Leadership Process Improvement Customer Service Project Management Data Center Disaster Recovery Technical Support Training Microsoft Office Service Delivery Operations Management Account Management It Management System Deployment Crm Team Building Inventory Management Business Continuity Itil Client Services Negotiation Customer Retention Contract Negotiation Salesforce.com Business Process Team Leadership Resource Management Presentation Skills P&L Accountability Budgets Windows 7 It Hardware Support Logistics Meeting Facilitation Ownership Strategic Communications Help Desk Support Field Service Remote User Support Strategic Negotiations Reporting and Analysis Asset Management It Service Management Customer Support Customer Satisfaction Time Management Team Development
Tucson, ArizonaMulti-skilled technician experienced in test and instrumentation systems. Digital and analog electronics, software, embedded networks; electro... Multi-skilled technician experienced in test and instrumentation systems. Digital and analog electronics, software, embedded networks; electro- optical-mechanical automation; metrology, solar-power. Skills: proposal, illustration, code, project, diagrams; test, analysis, planning, research and...