Southwest Airlines
Senior Director Technology - Service Management, Technical Services, and Enterprise Technology Operations
Southwest Airlines Jan 2019 - Nov 2016
Director Technology - Service Management, Technical Services and Enterprise Technology Operations
Education:
Devry University 1980 - 1982
Associates
Skills:
Field Service Troubleshooting Testing Technical Support Software Installation Help Desk Support A Certified Aviation Itil Laptops Requirements Analysis Sdlc Hardware Service Management Software Windows Xp Business Analysis Computer Hardware Customer Service Integration Operations Management Process Improvement Program Management Soa Security Team Leadership Vendor Management It Strategy Leadership Maintenance