Marc Dreyfus - Brooklyn NY, US Derek S. Lam - Minneapolis MN, US Michael Muller - Medford MA, US Asima Silva - Holden MA, US Ping Wang - Westford MA, US Robert C. Weir - Westford MA, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06F 15/16
US Classification:
709206, 709205, 709207
Abstract:
A computer-implemented method of sorting electronic messages can include identifying at least one recipient of an electronic message and retrieving a classification scheme of the recipient. An identifier can be included within the electronic message. The identifier can specify a tag selected from the classification scheme of the recipient. The electronic message, including the identifier specifying the selected tag, can be sent.
Expertise Referrals Using A Real-Time Communication System
Marc Dreyfus - Brooklyn NY, US Asima Silva - Holden MA, US Robert C. Weir - Westford MA, US Derek S. Lam - Minneapolis MN, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06F 15/16
US Classification:
709202, 709 60, 379216, 705 9
Abstract:
A computer-implemented method of providing expertise based referrals can include receiving, from a first user, a voucher specifying a second user seeking expertise and a third user as a potential subject matter expert. Responsive to execution of the voucher, an instant messaging session between the second user and the third user can be established and an input from the second user indicating whether a posed question from the second user is resolved can be received. When the posed question is resolved, a role of maven can be assigned to the first user and a role of subject matter expert can be assigned to the third user. A transcript of the instant messaging session between the second user and the third user, a reference to the first user with the assigned role, and a reference to the third user with the assigned role can be stored as part of a referral transaction.
Enhanced Spell Checking Utilizing A Social Network
Marc Dreyfus - Brooklyn NY, US Derek S. Lam - Minneapolis MN, US Asima Silva - Holden MA, US Robert C. Weir - Westford MA, US
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY
International Classification:
G06F 17/24
US Classification:
715257
Abstract:
A computer-implemented method of enhancing spell check. The method can include receiving from each of a plurality of clients at least one custom term and at least one class identifier that is associated with the custom term. The custom terms and the associated class identifiers can be processed to provide an electronic dictionary that includes a plurality of shared terms. Each of the shared terms can be associated with at least one of the class identifiers to which the shared term corresponds. Each of the custom terms can correspond to at least one of the shared terms. At least one of the shared terms can be output to at least one of the plurality of clients.
Marc Dreyfus - Brooklyn NY, US Asima Silva - Holden MA, US Ping Wang - Westford MA, US Robert Cameron Weir - Westford MA, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06F 17/30
US Classification:
707736, 707E17046
Abstract:
A method including determining a set of clusters of person records from a data source that includes the person records, where the person records include attributes and person identifiers that correspond to the attributes; determining memberships of the person records to the clusters based on a correlation of the attributes across the person records; searching the person identifiers of the person records in the memberships for matches to existing person identifiers in a distribution list; and for the memberships that include person identifiers that are matches to the existing person identifiers, suggesting other person identifiers from these memberships to be added to the existing person identifiers in the distribution list to extend the distribution list.
Processing Electronic Messages According To Sender Classification
MARC DREYFUS - BROOKLYN NY, US DEREK S. LAM - MINNEAPOLIS MN, US MICHAEL MULLER - MEDFORD MA, US ASIMA SILVA - HOLDEN MA, US PING WANG - WESTFORD MA, US ROBERT C. WEIR - WESTFORD MA, US
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION - ARMONK NY
International Classification:
G06F 17/30
US Classification:
707740, 707E17089
Abstract:
A computer-implemented method of sorting electronic messages can include identifying at least one recipient of an electronic message and retrieving a classification scheme of the recipient. An identifier can be included within the electronic message. The identifier can specify a tag selected from the classification scheme of the recipient. The electronic message, including the identifier specifying the selected tag, can be sent.