Bath & Body Works Nov 2003 - Aug 2011
Co-Manager
Umb Bank 1998 - 2002
Product Manager
Sprint 1983 - 1998
Training and Development Specialist
1983 - 1998
Baker University
Education:
Baker University
Master of Science, Masters, Business Management
Baker University
Bachelors, Bachelor of Science, Business Administration
Skills:
Customer Satisfaction Customer Experience Visual Merchandising Store Operations Loss Prevention Driving Results Store Management Retail Sales Inventory Control Associate Development Planograms Telecommunications Process Improvement Problem Solving Customer Service Product Management Training and Development Microsoft Office Customer Retention Leadership Team Building Training Sales Management Business Process Improvement
Languages:
English
Certifications:
Train the Trainer; Triple C; Total Quality Management; Harless Methodologies