Dish Network
Supoort Specialist
Charter Communications Jun 2017 - May 2017
Offline Support
Charter Communications Jun 2017 - May 2017
Video Support
Paycor Nov 2015 - Sep 2016
Senior Client Support Specialist
Axcess Financial Mar 2012 - Nov 2015
Contact Center Support Specialist
Education:
Gateway Community & Technical College 2010 - 2012
Skills:
Call Center Workforce Management Databases Contact Centers Servers System Administration Technical Support Data Analysis Analysis Management Windows 7 Network Security Customer Satisfaction Microsoft Office Call Centers Microsoft Excel Windows Html Mysql Visual Basic Customer Service Training Team Leadership Team Building Sql Process Improvement Access