Aon
Desktop Support Technician
Csc Jun 2007 - Jul 2013
Desktop Support Technician
National Flood Services Jun 2007 - Jul 2013
Desktop Support Technician
Covansys Aug 2002 - Jun 2007
Desktop Support Technician
Pda Software Feb 1998 - Aug 2002
Desktop Support Technician
Skills:
Troubleshooting Technical Support Active Directory Windows Xp Windows Server Citrix Bmc Remedy Sql Help Desk Support Business Analysis Management Project Management Customer Service Microsoft Sql Server Sdlc Process Improvement Sharepoint Requirements Analysis Visio Blackberry Enterprise Server Laptops Software Documentation
Csc Mar 2008 - May 2013
Senior Desktop Support Technician
National Flood Services Mar 2008 - May 2013
Technical Support
Covansys Apr 2003 - Mar 2008
Senior Desktop Support Technician
Pda Software Services Apr 1998 - Apr 2003
Senior Desktop Support Technician
Payless Cashways Feb 1995 - Apr 1998
Computer Field Support - It
Education:
Sonoma State University 1980 - 1982
Bachelors, Bachelor of Science, Business Administration
Skills:
Lotus Notes Visio Sharepoint Network Administration Software Documentation Crm Help Desk Support Active Directory Windows Server Requirements Analysis Vendor Management Cross Functional Team Leadership