Fis
Senior Operations Manager
Miller-Motte Technical College
Adjunct Instructor
Metro City Bank Mar 2015 - Aug 2016
Vice President Information Technology
Fis Mar 2015 - Aug 2016
Service Delivery Manager
Unisys Mar 2015 - Oct 2015
Service Desk Level 2 Support
Education:
Brenau University 2010 - 2013
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management
Augusta Technical College 2000 - 2002
Associates, Telecommunications, Computer Systems
Skills:
Management Customer Service Leadership Troubleshooting Team Building Training Data Center Disaster Recovery Team Leadership Vendor Management Process Improvement Microsoft Office Call Centers It Management Operations Management Software Documentation Project Management Technical Support Integration Program Management It Operations Business Analysis Networking Business Continuity Network Security Change Management Business Process Improvement Sdlc Customer Satisfaction Microsoft Sql Server Product Management Itil V3 Foundations Certified Security Plus Veterans Security Coaching Itil
Interests:
Poverty Alleviation Motorcycle Riding Volunteering at the Master's Table Economic Empowerment
Languages:
English
Certifications:
A+ Microsoft Windows Server 2003 Network Infrastructure Microsoft Windows Server 2003 Environment Ccna Security + Itil Foundation Microsoft Certified Technology Specialist: Windows 7, Configuration Mcps: Microsoft Certified Professional Duolingo Spanish Fluency: Beginner (Estimated) License Tbs9Lwnd8Gvqcr0X License Csco10312430 License F298-3491
Rh Designs
Small Business Owner
Altice Usa Jun 2006 - Nov 2016
Network Operations Engineer
Altice Usa Jun 2006 - Nov 2016
Network Operations Supervisor
Education:
Texas State Technical College 1999 - 2001
Associates, Computer Systems
Palestine High School 1995 - 1999
Texas State Technical College 1962 - 1967
Associates
Skills:
Cmts Broadband Docsis Ip Telephony Network Engineering Computer Network Operations Routing Fiber Optics Ethernet Mpls Switches Telecommunications Network Design Cisco Technologies Voip Call Centers Voice Over Ip Cisco Systems Products Internet Protocol
Whats crack-a-lackin? You have reached yours truly ReadyRod's Google + profile. Please continue sitting and have a look around! Hit me up if you need something.
Bragging Rights:
Survived high school, college, have 3 kids, and a wife!!!! Bow!!!! Bow!!!!!