Aim Solutions, Inc.
Human Resources Manager
Toyota of Dallas Oct 2016 - Oct 2018
Assistant Service Manager
Rusty Wallis Honda Oct 2015 - Sep 2016
Customer Service Advisor
Vivify Health Jan 2015 - May 2015
Customer Service Manager - Contractor
Att May 2012 - Sep 2014
Area Manager Technical Customer Service and Senior Quality M and P Manager
Education:
Emporia State University 1990 - 1993
Bachelors, Bachelor of Arts, Business Administration, Marketing
Kansas State University 1987 - 1989
Lawrence High School 1984 - 1987
Skills:
Management Leadership Call Centers Customer Service Vendor Management Sales Customer Experience Customer Satisfaction Team Leadership Telecommunications Strategic Planning Customer Retention Program Management Account Management Troubleshooting Sales Management Voip Coaching New Business Development Sales Operations Wireless Marketing Sales Process Direct Sales Recruiting Business Development Social Media Time Management Microsoft Excel Solution Selling Business Strategy Project Planning Quality Assurance Advertising Contact Centers Call Center Operations Management Salesforce.com Wireless Technologies Data Analysis