Bank of America
Technical Writer, Client Education Design Team
Time Warner Cable Apr 2004 - Feb 2009
Technical Writer
Vanguard Dec 1998 - Aug 2003
Systems Engineer
Dec 1998 - Aug 2003
Technical Writer, Client Education Design
Education:
Central Piedmont Community College
Associates, Associate of Arts, Business
St. Lawrence University
Bachelors, Bachelor of Science, Psychology
Skills:
Technical Writing Sharepoint Software Documentation Web Content Visio Technical Documentation Online Help Copy Editing Editing Project Management Content Development Manuals Content Management Html Adobe Acrobat Unix Robohelp Snagit Troubleshooting Proofreading Technical Communication Microsoft Office Indesign Captivate Information Architecture Cics Cobol Instructional Design Information Design Publications E Learning Web Content Management Job Control Language Virtual Storage Access Method
Technical Writer, Client Education Design Team at Bank of America
Location:
Charlotte, North Carolina Area
Industry:
Writing and Editing
Work:
Bank of America - Charlotte, North Carolina Area since Oct 2009
Technical Writer, Client Education Design Team
Time Warner Cable Apr 2004 - Feb 2009
Technical Writer
The Vanguard Group Dec 1998 - Aug 2003
Systems Engineer
NationsBank Jun 1993 - Nov 1998
Systems Engineer
Coca-Cola Bottling Company Consolidated Mar 1990 - May 1993
Computer Programmer
Education:
Central Piedmont Community College
A.A.S., Business Data Processing
Saint Lawrence University
B.S., Psychology
Skills:
Adobe Reader Professional Adobe Captivate Adobe RoboHelp Adobe InDesign Microsoft Office SnagIT SharePoint Visio Windows XP Windows 7 CICS COBOL DB2 Easytrieve HTML ISPF (Mainframe access) Java Java Server Pages Job Control Language (JCL) Oracle SQL Sybase Unix Virtual Storage Access Method (VSAM) Manuals Online Help Access SnagIt Adobe Acrobat
Charlotte, NCAVP, Client Design team at Bank of America Past: Technical Writer at Time Warner Cable, Systems Engineer at The Vanguard Group Technical writer seeks a new opportunity to help a company make better use of existing documentation and staff expertise.
Former software developer with 18... Technical writer seeks a new opportunity to help a company make better use of existing documentation and staff expertise.
Former software developer with 18 years of mainframe and two years of web development experience.
Make it easy for people to find and use the information they need.
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