American Airlines
Crew Chief
Us Airways
Lead Fleet Service Agent
At&T Nov 1999 - Mar 2005
Residence Customer Service Representative
Verizon Jul 1993 - Sep 1999
Residence Customer Service Representative
Education:
Temple University 2013 - 2017
Strayer University 2009 - 2011
Overbrook High School 1981 - 1985
Pepper Middle School 1978 - 1981
Skills:
Customer Service Training Call Centers Management Leadership Microsoft Office Microsoft Excel Telecommunications Airlines Customer Satisfaction Windows Powerpoint Access Networking Outlook General Aviation Supervisory Experience Job Coaching Software Documentation Call Center Typing
Interests:
Information Technology Non Profit Organizations Sound Engineering Business Music Business Spanish