Dec 2013 to 2000 Network TechnicianGeneral Dynamics Information Technology Fairfax, VA Jul 2012 to Dec 2013 Help Desk Support Mitel Phone EngineerPeek A Boo 3D Fredericksburg, VA Mar 2012 to Jul 2012 Desktop SupportThe Free Lance-Star
Mar 2010 to Mar 2012 Help Desk Support Analysts 1Computer Solutions
Jan 2008 to Mar 2010 Desktop SupportECPI College of Technology
Jan 2008 to Sep 2009 Student
Education:
ECPI College of Technology Glen Allen, VA 2008 to 2009 Associates in Computer Electronics Engineering TechnologyStafford High Stafford, VA 1985 to 1989 DiplomaECPI College of Technology Glen Allen, VA CompTIA A+ Certified
Skills:
Active Directory Audio/Visual Support Cisco VPN Client Computer Troubleshooting Hardware Installation/Repair McAfee Vulnerablity Scans Microsoft Office/Exchange 2010 Microsoft Lync 2010 Mitel Phone System (VoIP) Mobile Phone Support Network Troubleshooting/Repair Printer Installation/Repair Remote Desktop Support SCCM Software Installation/Repair Remedy Ticketing Software Software Remediations Symantec Endpoint/Encryption Virus Removal Windows XP, Vista, and 7