Jan 2013 to 2000 National Director Customer Service/ConsultingStarMetro - StarMetro Tallahassee, FL Apr 2005 to Jan 2013 Executive DirectorConnex Transit - Fairfax County
May 2004 to Apr 2005 General ManagerMadison County Transit - Madison County
Dec 2002 to May 2004 Director of OperationsNOTE St. Louis, MO Nov 2001 to Dec 2002 Division Director Training & DevelopmentNOTE St. Louis, MO Jun 1997 to Nov 2001 Division Director Illinois Service AreaNOTE St. Louis, MO Aug 1995 to Jun 1997 Manager of Paratransit OperationsTransit Information & Records Centers St. Louis, MO 1990 to 1995 Manager of MetroRideAnacomp & American Family St. Louis, MO 1987 to 1990 Information Management Consultant & Insurance Agency OwnerU.S. Naval Intelligence
1975 to 1987 Division Head
Education:
Fontbonne University St. Louis, MO Graduate studiesConcordia University Mequon, WI BA in Business
Military:
Rank: E-6 Sep 1975 to Jun 1987 Branch: NavyL.i.location.original
Skills:
Contract negotiation Union negotiations Public speaking Performance management Urban Planning Procurement Human resources Safety Project management Systems management Facilities management Facilitator Process improvement Fund raising Sales Partnership development Root cause analysis Systems analysis Executive management Budget Strategic planning/implementation Consensus building Resource development Change management Organizational development Mentoring Coaching Training Trend analysis Local, regional, state, national and international politics Team building Motivation Transit oriented development Reconciliation Sustainable communities