Ronald Mathis

US Patent:

6771742, Aug 3, 2004

Filed:

Oct 21, 2002

Appl. No.:

10/277438

Inventors:

Patti L. McCalmont - Oswego IL
Robert A. Sherry - Aurora IL
Ronald W. Mathis - Houston TX
Peter R. Schmidt - Westminster CO

Assignee:

Intrado Inc. - Longmont CO

International Classification:

H04M 1104

US Classification:

379 45, 379 37, 379 42

Abstract:

The present invention is related to the delivery of requests for emergency service initially handled by an emergency service call center to a public safety answering point. The invention additionally allows for enhancement information to be provided to a public safety answering point operator visually in connection with calls routed to that public safety answering point. This information may include caller identification, and additional information, such as information regarding the location of the caller and the nature of the emergency. Furthermore, the routing of requests for emergency service to an appropriate public safety answering point can be accomplished for requests received over a wide geographic area. In particular, requests can be appropriately routed even though they may originate from locations encompassed by different E9-1-1 tandems. The present invention is particularly well suited for use in connection with automatic collision notification and personal alarm monitoring call centers serving areas encompassed by more than one E9-1-1 tandem.

US Patent:

7177397, Feb 13, 2007

Filed:

Mar 24, 2004

Appl. No.:

10/809783

Inventors:

Patti L. McCalmont - Oswego IL, US
Robert A. Sherry - Aurora IL, US
Ronald W. Mathis - Houston TX, US
Peter R. Schmidt - Westminster CO, US

Assignee:

Intrado Inc. - Longmont CO

International Classification:

H04M 11/04

US Classification:

379 45, 379 37, 379 42

Abstract:

The present invention is related to the delivery of requests for emergency service initially handled by an emergency service call center to a public safety answering point. The invention additionally allows for enhancement information to be provided to a public safety answering point operator visually in connection with calls routed to that public safety answering point. This information may include caller identification, and additional information, such as information regarding the location of the caller and the nature of the emergency. Furthermore, the routing of requests for emergency service to an appropriate public safety answering point can be accomplished for requests received over a wide geographic area. In particular, requests can be appropriately routed even though they may originate from locations encompassed by different E9-1-1 tandems. The present invention is particularly well suited for use in connection with automatic collision notification and personal alarm monitoring call centers serving areas encompassed by more than one E9-1-1 tandem.

US Patent:

20030109245, Jun 12, 2003

Filed:

Nov 5, 2002

Appl. No.:

10/288737

Inventors:

Patti McCalmont - Oswego IL, US
Robert Sherry - Aurora IL, US
Ronald Mathis - Houston TX, US
Peter Schmidt - Westminster CO, US
Gerald Eisner - Naperville IL, US

International Classification:

H04M011/00
H04Q007/20

US Classification:

455/404000, 455/456000

Abstract:

The present invention is related to the delivery of requests for emergency service initially handled by an emergency service call center to a public safety answering point. The invention additionally allows for enhancement information to be provided to a public safety answering point operator visually in connection with calls routed to that public safety answering point. This information may include caller identification, and additional information, such as information regarding the location of the caller and the nature of the emergency. Furthermore, the routing of requests for emergency service to an appropriate public safety answering point can be accomplished for requests received over a wide geographic area. In particular, requests can be appropriately routed even though they may originate from locations encompassed by different emergency network tandems. The present invention is particularly well suited for use in connection with poison control or triage centers serving areas encompassed by more than one emergency network tandem.