Patti L. McCalmont - Oswego IL Robert A. Sherry - Aurora IL Ronald W. Mathis - Houston TX Peter R. Schmidt - Westminster CO
Assignee:
Intrado Inc. - Longmont CO
International Classification:
H04M 1104
US Classification:
379 45, 379 37, 379 42
Abstract:
The present invention is related to the delivery of requests for emergency service initially handled by an emergency service call center to a public safety answering point. The invention additionally allows for enhancement information to be provided to a public safety answering point operator visually in connection with calls routed to that public safety answering point. This information may include caller identification, and additional information, such as information regarding the location of the caller and the nature of the emergency. Furthermore, the routing of requests for emergency service to an appropriate public safety answering point can be accomplished for requests received over a wide geographic area. In particular, requests can be appropriately routed even though they may originate from locations encompassed by different E9-1-1 tandems. The present invention is particularly well suited for use in connection with automatic collision notification and personal alarm monitoring call centers serving areas encompassed by more than one E9-1-1 tandem.
Geographic Routing Of Emergency Service Call Center Emergency Calls
Patti L. McCalmont - Oswego IL, US Robert A. Sherry - Aurora IL, US Ronald W. Mathis - Houston TX, US Peter R. Schmidt - Westminster CO, US
Assignee:
Intrado Inc. - Longmont CO
International Classification:
H04M 11/04
US Classification:
379 45, 379 37, 379 42
Abstract:
The present invention is related to the delivery of requests for emergency service initially handled by an emergency service call center to a public safety answering point. The invention additionally allows for enhancement information to be provided to a public safety answering point operator visually in connection with calls routed to that public safety answering point. This information may include caller identification, and additional information, such as information regarding the location of the caller and the nature of the emergency. Furthermore, the routing of requests for emergency service to an appropriate public safety answering point can be accomplished for requests received over a wide geographic area. In particular, requests can be appropriately routed even though they may originate from locations encompassed by different E9-1-1 tandems. The present invention is particularly well suited for use in connection with automatic collision notification and personal alarm monitoring call centers serving areas encompassed by more than one E9-1-1 tandem.
Routing Of Emergency Calls Based On Geographic Location Of Originating Telephone End Office
Patti McCalmont - Oswego IL, US Robert Sherry - Aurora IL, US Ronald Mathis - Houston TX, US Peter Schmidt - Westminster CO, US Gerald Eisner - Naperville IL, US
International Classification:
H04M011/00 H04Q007/20
US Classification:
455/404000, 455/456000
Abstract:
The present invention is related to the delivery of requests for emergency service initially handled by an emergency service call center to a public safety answering point. The invention additionally allows for enhancement information to be provided to a public safety answering point operator visually in connection with calls routed to that public safety answering point. This information may include caller identification, and additional information, such as information regarding the location of the caller and the nature of the emergency. Furthermore, the routing of requests for emergency service to an appropriate public safety answering point can be accomplished for requests received over a wide geographic area. In particular, requests can be appropriately routed even though they may originate from locations encompassed by different emergency network tandems. The present invention is particularly well suited for use in connection with poison control or triage centers serving areas encompassed by more than one emergency network tandem.
Hey wazzzup everyone!! I have the most amazing job that allows me travel and see different parts of my state that I never knew existed!! Also, I have a wonderful lovely girlfriend and could spend ever...
Bragging Rights:
Survived College
Ronald Mathis
Ronald Mathis
Ronald Mathis
Ronald Mathis
Ronald Mathis
Ronald Mathis
Education:
ITT Technical Institute - Electrical Engineering, Gosnell High School - Diploma
Kreitner Elementary School Collinsville IL 1985-1994, Webster Elementary School Collinsville IL 1992-1993, North Junior High School Collinsville IL 1994-1995
Martinson Elementary School Wichita KS 1939-1942, Franklin Elementary School Wichita KS 1942-1945, Longfellow Elementary School Wichita KS 1945-1946, Horace Mann Intermediate School Wichita KS 1946-1949
Community:
John Pryor, Marilyn Frieze, Dorothy Mader, William Archer, Jim Mortensen, Larry Smith, Marilyn Riley, Jean Bain, Naomi Adams, Wanda Adams