Magview
Software Support Supervisor
Verizon
1St Level Manager, Senior Analyst - Executive Relations Department
Verizon
Technical Support Supervisor
Verizon Dec 2014 - Dec 2016
Fiber Customer Support Analyst
Tsa Jan 2014 - Dec 2014
Service Desk Administrator
Education:
University of Maryland 2012 - 2020
Bachelors, Communication
University of Maryland Global Campus 2012 - 2016
Bachelors, Communication
Metropolitan State University of Denver 1983 - 1986
Hutchinson Jr. College 1976 - 1980
Associates, Associate of Arts, Paralegal
Skills:
Technical Support Team Leadership Call Centers Sales Microsoft Office Customer Service Help Desk Support Team Building Time Management Interpersonal Communication Abilities Oral and Written Communication Skills Persuasive Presentation Skills Administrative Work Event Planning Receptionist Duties Remedy Ticketing System Netcool Server Monitoring Application Support Building High Performance Sales Teams
Interests:
Children Education Poverty Alleviation Disaster and Humanitarian Relief Animal Welfare Health