Best Western International
Manager Customer Care Reservations
John C. Lincoln Health Network 2001 - 2005
Administrative Director
Cendant 1996 - 2001
Director, Electronic Ditribution
Skills:
Sales Hotels Strategic Planning Marketing Customer Service Project Management Negotiation Crm Team Building Process Improvement Public Speaking Contract Negotiation Performance Management Management Outlook Account Management Hospitality Industry Customer Relationship Management Hotel Management Data Analysis Microsoft Excel Hospitality Healthcare Public Relations Online Advertising Microsoft Office Data Entry Real Estate Team Leadership Hiring Training Customer Satisfaction Customer Experience Sales and Marketing Teamwork Customer Service Management