Cisco Jul 2012 - Aug 2013
Cust Serv and Problem Res Representative Ii
Emc Jul 2012 - Aug 2013
Technical Support Engineer at Emc
Partners In It Inc. Oct 2011 - Nov 2011
Hardware Refresh Project
Walmart 2008 - 2009
Inventory Associate
Kingman Academy of Learning 2007 - 2008
Building Maintenance
Education:
Itt Technical Institute 2009 - 2011
Associates
Skills:
Troubleshooting Computer Hardware Customer Service Inventory Management Microsoft Office Access Problem Solving Windows System Administration Supervisory Skills Excel Data Entry Word Scheduling Powerpoint Outlook Unix Documentation Process Improvement Process Scheduler Software Documentation Vpn Windows 7 Microsoft Excel Routers Technical Support Switches Networking Training Microsoft Word Security Software Installation Active Directory Tcp/Ip Network Administration Visio Operating Systems Windows Server Hardware It Risk Management Voip Computer Repair Network Security Wireless Networking A+ Certified Help Desk Support Microsoft Exchange Servers Windows Vista
Certifications:
Information Storage Associate Version 2 (Emcisa) Emc Proven Professional