Work:
Keurig-Green Mountain
Mar 2014 to 2000
Product Supply Account Representative
GREEN MOUNTAIN COFFEE ROASTERS, Specialty Coffee Business Unit
Waterbury, VT
Jan 2010 to Mar 2014
Customer Care Quality Assurance Coordinator
HBDirect.com
Waterbury Center, VT
Aug 2009 to Jan 2010
Customer Service Representative - Classical Music Online Store
VERMONT TEDDY BEAR CO., Contact Center
Shelburne, VT
Feb 2008 to Jul 2009
Quality Assurance & Training Supervisor
VERMONT TEDDY BEAR CO., Contact Center
Shelburne, VT
Nov 2006 to Feb 2008
Quality Control/Customer Service Supervisor
VERMONT TEDDY BEAR CO., Contact Center
Shelburne, VT
Aug 2005 to Nov 2006
Quality Control/Customer Service Coach
VERMONT TEDDY BEAR CO., Contact Center
Shelburne, VT
Aug 2004 to Aug 2005
Custom-Made Bear Specialist
VERMONT TEDDY BEAR CO., Contact Center
Jan 2003 to Aug 2004
Gift Counselor
VERMONT TEDDY BEAR CO., Contact Center
Shelburne, VT
Aug 2003 to Oct 2003
Bear Ambassador
SHELBURNE MUSEUM
Shelburne, VT
May 1996 to Jul 2003
Mueseum Guide and Adult Programs Educator
SHELBURNE MUSEUM
Oct 1996 to May 2003
School Programs Educator
HARRINGTONS OF VERMONT
Richmond, VT
Nov 1997 to Jan 2003
Seasonal Customer Service Agent
Shelburne Museum
Shelburne, VT
May 1998 to Oct 2000
Lead Guide/Interpreter
KELTON HOUSE MUSEUM & GARDEN
Columbus, OH
Mar 1988 to Nov 1992
Kelton House Administrator and Member of the Board - Junior League of Columbus
BANC ONCE CORPORATION
Columbus, OH
Nov 1986 to Mar 1988
Customer Service Manager - Bankcard Services Division
MADISONS INC
Columbus, OH
Mar 1984 to Nov 1986
Credit Manager - Chain of Retail Women's Clothing Stores
MCCORMICK & COMPANY, INC
Baltimore, MD
Sep 1976 to Nov 1983
Credit Analyst - Grocery Products Division