Zumark LLC - Shelton, CT since Jan 2012
Director of Customer Service
Centrix Inc. - Shelton, CT since Dec 2011
Director Customer Service
Centrix Inc. Apr 2004 - Dec 2011
Customer Service Manager
Centrix Inc. Jun 1996 - Mar 2004
Collections Analyst
Education:
University of New Haven 1984 - 1990
B.S., Financial Accounting
West Haven High School 1980 - 1984
Skills:
Account Management Sales Management Process Improvement Cross Functional Team Leadership Salesforce.com Customer Service Crm Marketing Strategy Medical Devices Microsoft Office Customer Service Management Sales Management Product Development Sales Operations Employee Training Troubleshooting Success Driven New Business Development Marketing Communications Strategic Planning Microsoft Crm Multiple Project Coordination Clientele Crm Epicor Manage 2000 Erp Highly Detail Oriented Interactive Intelligence Customer Interaction Client Microsoft Dynamics Crm Microsoft Excel Business Development Business Process Design
Interests:
Management Toolspersonal Cheerleading Management Tools Personal Baseball Reading Personal Management Tools