Jpmorgan Chase & Co.
Vice President, Control Officer Manager
Bank of America Aug 2015 - Mar 2016
Senior Vice President Business Control Manager - Enterprise Fraud Management and Control
Bank of America Aug 2013 - Aug 2015
Senior Vice President Business Control Manager - Independent Control Testing
Bank of America Jul 2011 - Aug 2013
Senior Vice President Business Control Manager - Product Delivery
Bank of America Feb 2010 - Jul 2011
Senior Vice President Business Control Manager - Collections Services
Education:
University of Delaware 1996 - 1996
Bachelors, Bachelor of Arts, Sociology
Skills:
Banking Management Risk Management Credit Cards Credit Leadership Process Improvement People Skills Customer Service Microsoft Office Loans Financial Analysis Quality Management Quality Assurance Internal Controls Project Management Call Centers Communication People Management Collections Quality Control Followership Presentations Root Cause Analysis Performance Reporting Training Regulatory Compliance Business Process Improvement Contact Centers
Morrisonville High School Morrisonville IL 1992-1996
Community:
Douglas Dunkirk, Brian Sheedy, Alana Franklin, Chris Kopp, Aaron Klinger, James Whalen, Alex Howard, Holly Ferrill, Travis Lush, Nikki Draughan, Larry Jr, Dayna Morgason
Edmondson Heights Elementary School Baltimore MD 1991-1993, Hampstead Elementary School Hampstead MD 1993-1997, North Carroll Middle School Hampstead MD 1997-2000