Microsoft Office (Proficiency in Microso... • Word • Office • Access and PowerPoint) • Salesforce • MySQL • JIRA • Oracle • Adobe Acrobat • Fourth Shift • Send-Outs • SPEED • Five9 • OLAP Reporting • CRMs and all basic computer • phone • fax and internet based software and soci...
Austin Bazaar - Austin, Texas Area since May 2013
Customer Relationship Manager
Austin Bazaar - Austin, Texas Area since Oct 2012
Customer Service Lead
All Web Leads, Inc. - Austin, Texas Area Apr 2011 - Sep 2012
Account Manager
Flirtcatalog.com - Fort Lauderdale, FL Jan 2009 - May 2011
Inventory Control Mgr. & Vendor Relations
Flirtcatalog.com - Fort Lauderdale, Florida Nov 2009 - Jul 2010
Customer Service Manager
Education:
Bridgewater State College 2001 - 2004
Skills:
Customer Satisfaction Customer Service Account Management Salesforce.com Crm Team Building Customer Retention Microsoft Excel Inventory Management Microsoft Office Problem Solving Strategy Quality Assurance Process Scheduler Team Leadership Customer Relations Purchasing Team Management Business Analysis Analytics Data Analysis Sales Operations Customer Acquisition Windows Negotiation Problem Analysis Collaboration Forecasting Retail Quickbooks Tableau Organizational Development Procedure Development Procedure Manuals Procedure Creation Multi Tasking Detailed Organization Proactive Self Starter Data Analytics Supplier Negotiation Operational Risk Management Project Management Data Visualization Business Strategy Sql Powerpoint Transact Sql Vendor Relations Strategic Data Analysis Microsoft Word Inventory Control Outlook Shipping Excel Event Planning Word
Interests:
Social Services Children Civil Rights and Social Action Politics Reading Human Rights Analyzing Animal Welfare
Certifications:
Mastering Quickbooks Quickbooks Business Solutions Basic Custom Service Quiz Mos Office 2016 Certification Strategic Agility How To Present and Stay on Point Sql For Data Analysis Lookml Foundations Certificate of Completion Data Explorer Certificate of Completion