Skills:
Operating Systems: Mac OS X Client & Server, Windows, Linux, UNIX, iOS, Android Mobile Hardware: Apple Intel and PowerPC Macs, iOS, Xserve, desktops, laptops, peripherals (i.e. monitors, printers, optical drivers, USB, FireWire, ThunderBolt) Software: Adobe Creative Suite, Suitcase Fusion & font management, FileMaker, Juniper VPN, Disk Encryption, McAfee, FTP, Mozilla Firefox & browsers, Quest Authentication Services, Smart Badge, Digital Certificates, Maya, Final Cut Pro, Virtualization (VMware/Parallels/Citrix), Enterprise backup solutions, ADmitMac, Microsoft Office 2011, Communicator/Lync Programming: Shell Scripts, Applescripts Networking: Knowledge of local and wide area networking, including, but not limited to, TCP/IP, DHCP, subnets, static routes, DNS, default gateways, VLANs, VPNs Administration Tools: JAMF Casper Suite, Apple Remote Desktop, Microsoft System Center Configuration Manager (SCCM), Terminal, PackageMaker, Carbon Copy Cloner, Pacifist, Iceberg, InstaDMG, Open Directory, MDM, MCX local system policies, local directory service administration (dscl), Active Directory & Group Policies System Management Support: future strategic planning and operating maintenance and capacity planning for client device environment, such as planning client device lifecycle, documentation development, software packaging, client imaging, software and hardware inventory, asset management, disaster recovery, and vulnerability/patch management Security: Production experience with Mac OS X Security, DISA STIG requirements, smartcard (CAC PIV), PKI trusted certificates, root certificates, keychain configuration, and Online Certificate Status Protocol (OCSP) Other Best Practices: IT Service Management, Disaster Recovery, Software Distribution and Compliance Demonstrated ability to lead multi-organizational teams composed of subject matter experts. Proven ability to collaborate effectively with key stakeholders on complex cross team projects or problems. Detail-oriented with solid problem-solving and trouble-shooting skills Excellent written and oral communication skills capable of documenting tasks and requirements US Citizen with ability to obtain secret clearances and additional certifications.