Harte Hanks
Supervisor Contact Center
Commercial Transport Concepts Feb 2003 - 2007
Operations Manager
Grupo Miguel Sanctum May 1998 - Jan 2003
Senior Logistics Manager
Education:
Universidad Autonoma De Baja California
Universidad Iberoamericana Tijuana
Skills:
Management Customer Service Leadership Account Management Training Team Management Marketing Strategy Call Centers Customer Satisfaction Customer Experience Crm Strategic Planning Customer Retention Vendor Management Sales Performance Management