Wells Fargo (Contractor through Apple One) - Raleigh-Durham, North Carolina Area Aug 2011 - Feb 2012
Supervisor/Team Lead
Anderson Automotive Group, Inc. - Raleigh-Durham, North Carolina Area Oct 2010 - Dec 2011
Service Coordinator Supervisor
Anderson Automotive Group - Raleigh, North Carolina Dec 2010 - Jul 2011
Call Center Manager
Anderson Automotive Group Oct 2010 - Dec 2010
People Department Associate (Human Resources)
Ryder Logistics 2007 - 2008
Front Desk Receptionist
2012 to 2000 System Administrator/Support AgentIDEA Consulting - Shared Services Call Center Durham, NC 2012 to 2013 Help Desk Team Lead/ManagerWake Med Health & Hospitals Raleigh, NC 2012 to 2013 Communications Call One Center (Part-Time)Wells Fargo Financial - Human Resource Service Center Raleigh, NC 2011 to 2012 Call Center Team Lead - ManagerFred Anderson Toyota Dealerships - Service Department
Nov 2010 to Mar 2011 Assist H.RFred Anderson Toyota Dealerships - Service Department Raleigh, NC 2008 to 2011 Call Center ManagerFred Anderson Toyota Dealerships - Service Department
Apr 2008 to Nov 2010 Customer Service Coordinator SupervisorRyder Logistics Transportation Mgt Novi, MI 2007 to 2008 Admin. / Front Desk ReceptionistYoung Diversified Ind Southfield, MI 2003 to 2007 Assistant Production CoordinatorCall Centers
Technical Support, Customer Service
Education:
Wayne State University Detroit, MI 2002 to 2004 Communications/Business Management
Apr 2013 to 2000 System AdministratorWakeMed Health and Hospitals
Jul 2012 to 2000 Communication SpecialistIDEA Consulting Durham, NC Jun 2012 to Apr 2013 Help Desk ManagerIdea Consulting Durham, NC Aug 2012 to Feb 2013 Help Desk ManagerWells Fargo Financial - Human Resource Service Center Raleigh, NC Jul 2011 to Feb 2012 Call Center Team Lead - ManagerFred Anderson Toyota Dealership - Service Department Raleigh, NC Dec 2010 to Jul 2011 Call Center ManagerFred Anderson Toyota Dealership - Service Department Raleigh, NC Nov 2010 to Mar 2011 Human Resources AssistantFred Anderson Toyota Dealership - Service Department
Apr 2008 to Nov 2010 Customer Service Coordinator SupervisorRyder Logistics Transportation Mgt Novi, MI 2007 to 2008 Admin. / Front Desk ReceptionistYoung Diversified Ind Southfield, MI 2003 to 2007 Assistant Production Coordinator
Education:
Wayne State University Detroit, MI 2002 to 2004 Communications/Business Administration