Toyota North America
General Manager
Lexus Jun 1, 2016 - Dec 2018
Assistant General Manager
Toyota North America Apr 2015 - May 2016
Customer Service Operations Manager
Toyota North America Jul 2013 - Apr 2015
National Manager - Office of the President
Toyota North America Dec 2012 - Jul 2013
Customer Services Field Manager
Education:
Indiana University Bloomington 1995 - 1999
Bachelors, Management
Skills:
Automotive Vehicles Customer Retention Sales Automobile Strategic Planning Automotive Aftermarket Market Analysis Management Sales Operations Parts Marketing Strategy Team Leadership Leadership Project Management Kaizen Merchandising Business Development Customer Satisfaction Communication Corporate Communications Customer Experience Business Coaching