Apr 2013 to 2000 Nurse Call Operator, Switchboard, Bed ManagementPine Acres Nursing And Rehab Center DeKalb, IL May 2012 to Oct 2013 Nursing AssistantAccess Life Solutions DeKalb, IL Jun 2010 to Mar 2011 Nursing Assistant/ Hospital SitterComcast Communications Oak Park, IL Nov 2008 to Mar 2010 Customer Service RepresentativeTCF Bank Call Center Schiller Park, IL Jul 2007 to Dec 2007 Customer Services Representative
Education:
Citi College of Allied Health Chicago, IL 2010 to 2010 Certification in Nursing Assistant /CPR
Skills:
Expertise resolving escalated customer service issues with little supervision. Works well in challenging, fast-paced, high-stress and deadline-oriented environments individually or as a part of a team. Intermediate-level proficiency in: Microsoft Windows, Word, Excel, Access, PowerPoint & Outlook, PeopleSoft, Email System/Calendaring System, Directory Lookup Application and Blackboard.
Youtube
My Future Star!
This is my two year old, Izabella singing and dancing to worship music...