Sharese D Hardaway

Customer Service Technician, Senior

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Location:

Durham, NC

Industry:

Writing And Editing

Work:

City of Raleigh Municipal Government Jun 2016 - Jun 2017
Customer Service Representative
City of Raleigh Municipal Government Jun 2016 - Jun 2017
Customer Service Technician, Senior
City of Raleigh Municipal Government Jun 1, 2015 - Jul 2016
Marketing Ambassador
City of Raleigh Municipal Government Jun 2015 - Aug 2015
Temporary Staff Support
The Body Shop Jul 2014 - Feb 2015
Social Media Customer Service

Education:

East Carolina University 2020 - 2022
Masters, Master of Arts Meredith College 2016 - 2017
Buffalo State College Dec 2009
Bachelors, Bachelor of Arts State University of New York College at Buffalo 2006 - 2009
Bachelors, Journalism

Skills:

Writing
Financial Advisory
Recalls
Merchandise
Cards
Body Shop
Payments
Sales
Community
Feature Articles
Dressing
Content Strategy
Real Estate
Complaints
Informing
Ap Style
Databases
Management
Marketing Communications
Calls
Twitter
Copy Editing
Organization
Checking
Indesign
Publications
Web Content
Press Releases
Photoshop
Freelance Writing
Troubleshooting
System
Education
Reports
Councils
Seo
Microsoft Office
Hearing
Tables
Microsoft Excel
Press Conferences
Racks
Editing
Microsoft Publisher
African
Digital Production
Customer Service
Radio
Blogger
American
Research
Articles
Reporting
Accounts Payable
Copywriting
Reward
Pinterest
Instagram
Comments
Social Media
Power
Promotional
Verizon
Proofreading
Illness
Content Management
Customer Interaction
Media Relations
Floors
Data Collection
Communication
Zoning
Business Operations
Creative Writing
New Media
Marketing
Social Networking
Apparel
Project Planning
Forest
Pages
Newsletters
Contractual Agreements
Information Gathering
Phone Etiquette
Tutorials
Media
Computer Proficiency
Linkedin
Council
Administrative/Clerical
Administrative Work
Multi Tasking
Batteries
Youtube
Blogging
Software
Facebook
Online Moderation
Public Inquiries
Agents
Wordpress
Interviews
Journalism
Xerox
Social Media Marketing
Invoicing
Postcards
Drupal
Wireless
Evaluation
Employee Benefits
Consumer
Storytelling

Interests:

Children
Economic Empowerment
Civil Rights and Social Action
Education
Poverty Alleviation
Human Rights
Arts and Culture
Health

Sharese Hardaway Raleigh, NC

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Work:

The Body Shop

Jul 2014 to 2000
Social Media Specialist JC Penney

Sep 2013 to 2000
Sales Associate/Customer Service Xerox
Rochester, NY
Jan 2013 to May 2013
Customer Care Assistant The Minority Reporter Media Group
Rochester, NY
Aug 2010 to Jan 2013
Staff Writer Wegmans
Rochester, NY
Jul 2009 to Jun 2012
Consumer Affairs Representative Kaleida Health
Buffalo, NY
Jan 2009 to May 2009
Internal Communications Intern Buffalo.com
Buffalo, NY
Apr 2008 to Nov 2008
Citizen Correspondent Intern

Education:

Skills:

Written and Verbal Communications, SEO content creation, feature articles, Blogging, Press releases, Social Media, Research, Information Gathering, Interviewing, Proofreading, Editing, Deadline Pressure, Time Management, Organization, Microsoft Office, Wordpress, InDesign, Type 50 WPM, Customer Service, Multi-Tasking.