FedEx Pittsburgh, PA May 2009 to Dec 2011 Managing Director Quality & Customer ExperienceFedEx Worldwide Headquarters Memphis, TN Jan 2006 to May 2009 Corporate Quality LeaderFedEx Pittsburgh, PA May 2000 to Jan 2006 Service Culture Leader/Senior Management
Education:
University of Texas Austin, TX 1982 to 1984 JournalismTexas Women's University Denton, TX 1980 to 1982 Journalism