Sharon Kay Schmucker from Tucson, AZ, age 61

Resumes

Call Center Manager, 529 Gov't Savings

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Location:

3901 west Mars St, Tucson, AZ 85741

Industry:

Financial Services

Work:

Ascensus
Call Center Manager, 529 Gov't Savings
Aaa Arizona Nov 2016 - Jun 2017
Member Service Center Supervisor
Synchronoss Technologies Nov 2011 - Feb 2015
Operations Supervisor
Citi Feb 2005 - Feb 2011
Operations Manager
Citi Feb 2005 - Feb 2010
Unit Manager, Sears Collections

Education:

University of Phoenix 2007 - 2011
Bachelors, Bachelor of Science, Business Management Flowing Wells High School 1979 - 1982
Flowing Wells High School 1979 - 1981

Skills:

Team Leadership
Training
Call Centers
Team Building
Management
Customer Service
Recruiting
Coaching
Customer Satisfaction
Leadership
Human Resources
Data Analysis
Sales
Time Management
Workforce Management
Credit
Change Management
Vendor Management
Business Process Improvement
Hiring
Customer Experience
Employee Training
Call Center
Risk Management
Operations Management
Microsoft Word
Customer Retention
Team Management
Interviewing
Customer Relationship Management
Contact Centers
Teamwork
Communication
Credit Cards
Financial Services

Interests:

Football
Collecting Antiques
Exercise
Sweepstakes
Home Improvement
Reading
Gourmet Cooking
Sports
Watching Basketball
The Arts
Golf
Home Decoration
Health
Watching Sports
Cooking
Cruises
Outdoors
Sewing
Electronics
Crafts
Fitness
Music
Dogs
Family Values
Movies
Collecting
Christianity
Kids
Medicine
Diet
Automobiles
Cats
Travel
Motorcycling
Career
Investing
Traveling
Basketball
Smoking
Self Improvement
Watching Football

Languages:

English

Certifications:

Introduction To Conflict Management and Negotiation
Introduction To Time Management
Diploma In Human Resources
Leadership Skills In Business
Fundamentals of Human Resources

Sharon Schmucker

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Sharon Schmucker Tucson, AZ

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Work:

CitiMortgage, Inc

Mar 2010 to Dec 2010
Vice President - CMI Default Sears - Citi Cards Collections

Feb 2005 to Mar 2010
Assistant Vice President - High Risk Sears - Citi Cards Collections

Jan 2007 to Dec 2007
Assistant Vice President - Risk Self Assessment Coordinator American Airlines, Inc

Jul 1991 to Dec 2004
Reservations Service Manager

Education:

University of Phoenix
Tucson, AZ
Jan 2011
BS in Business Management

Skills:

Highly motivated, creative, and versatile executive with over 20 years of experience in call center operations and technology, people management, team leadership, and project management. Proven performer with experience impacting the bottom line and supporting corporate objectives.

Plaxo

Sharon Schmucker

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5 Times SquareSecurity Director-Critical Facilities at Ernst You... Past: Lieutenant at New York City Police Department Currently Security Director-Critical Facilities with the Office of Firm Security- Ernst & Young. I am responsible for emergency preparedness, event intelligence... Currently Security Director-Critical Facilities with the Office of Firm Security- Ernst & Young. I am responsible for emergency preparedness, event intelligence that can impact our people and assets, and physical security. Retired with the rank of Lieutenant from the New York City Police...

Shar Schmucker's Public

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Security Director-Ernst YoungSharon Schmucker's Public Profile on Plaxo. Plaxo helps members like Sharon Schmucker keep in touch with the people who really matter, helping them to ...