Sheldon B Dinoff

Senior Business Systems Analyst

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Location:

13305 Nelson Houser St, Manor, TX 78653

Industry:

Information Technology And Services

Work:

Grainger since Sep 2012
Collaboration System Engineer
United States District Court for the Northern District of Illinois (Western Division) - Rockford, Illinois Area Dec 2011 - May 2013
Federal Grand Juror
Xerox Feb 2011 - Sep 2012
Infrastructure Management Senior Analyst
DISYS @ Sears Holdings Corporation Oct 2010 - Jan 2011
Wireless Technican
CNA Insurance Nov 2002 - Sep 2010
System / Software Engineer Specialist

Education:

Control Data Institute 1980 - 1981
Certificate, Computer Programming Wilbur Wright Junior College 1979 - 1980
Associates, Computer Science Carl Schurz High School 1975 - 1979

Skills:

Microsoft Exchange
Troubleshooting
Disaster Recovery
Itil
Blackberry Enterprise Server
Software Documentation
Servers
Active Directory
Vendor Management
Sharepoint
System Deployment
Technical Support
System Administration
Information Technology
It Service Management
Blackberry
Process Improvement
Visio
Microsoft Technologies
It Management
Databases
Messaging
Windows
Windows Server
Enterprise Architecture
Networking
Integration
Configuration Management
Documentation
Organization and Prioritization Skills
Testing
Customer Support
Operating Systems
Business Process Improvement
Servicenow
Cmdb
Itil V3 Foundations Certified
Cross Functional Team Leadership
Outlook
Problem Solving
Change Management
Windows 7
Computer Hardware
Customer Oriented
Leadership
Agile Methodologies
Agile Project Management
Kanban
Microsoft Excel
Project Planning

Interests:

Social Services
Children
Theology
Cooking
Kids
Electronics
Investing
Technology
Home Improvement
Spending Time With Friends and Family
Reading
Gourmet Cooking
Music
Movies
Home Decoration
Genealogy

Languages:

English

Certifications:

License Gr750078675Sd
Grainger Emerging Leader (Link)
Peoplecert, License Gr750078675Sd
Grainger
Itil® Foundation
Grainger Emerging Leader
Servicenow Certified System Administrator

Sheldon Dinoff Fox River Grove, IL

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Work:

Xerox

Feb 2011 to 2000
Infrastructure Management Senior Analyst Sears Holdings Corporation
Hoffman Estates, IL
Sep 2010 to Jun 2011
Wireless Technician CNA Insurance

Nov 2002 to Sep 2010
System / Software Engineer Specialist CNA Insurance
Chicago, IL
Nov 2002 to Sep 2009
System / Software Engineer Specialist CNA Insurance

2003 to 2007
Primary Architect CNA Insurance

May 1999 to Nov 2002
System Engineering Analyst II Computer Sciences Corporation (CSC)

Sep 1997 to May 1999
Technical Support Analyst IV CNA Insurance

Jul 1997 to Sep 1997
Technical Support Analyst IV CNA Insurance

Sep 1996 to Jul 1997
Technical Support Analyst III (Technical Team Consultant) CNA Insurance

Nov 1995 to Sep 1996
Technical Support Analyst II CNA Insurance

1993 to Jul 1995
Network Service Representative CNA Insurance

1987 to 1993
Computer Mainframe Operator II CNA Insurance

1986 to 1987
Computer Operator I CNA Insurance

1985 to 1986
Tape Librarian II CNA Insurance

1981 to 1984
EDP Clerk III

Skills:

Microsoft Exchange, RIM Blackberry, Outlook, Troubleshooting, Problem Solving, System Administration, Documentation, Microsoft Technologies