Shelley V Rhoads

Senior Manager, North America Service Operations

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Location:

Hoffman Estates, IL

Industry:

Public Safety

Work:

Motorola Solutions
Senior Manager, North America Service Operations
Motorola Jul 2006 - Jul 2008
Manager, Business Development
Motorola Jun 2002 - Jul 2006
Manager, Maintenance and Support Contracts
Motorola 2001 - 2002
Customer Support Center Manager
Mti Technologies 1999 - 2001
Response Center Manager

Education:

Brigham Young University 1983 - 1984
Brigham Young University - Idaho
University of Phoenix
Associates, Business Administration, Management, Business Administration and Management

Skills:

Management
Cross Functional Team Leadership
Leadership
Program Management
Telecommunications
Crm
Business Development
Vendor Management
Strategy
Integration
Business Strategy
Product Management
Enterprise Software
Training
Customer Service
Process Improvement
Six Sigma
Team Leadership
Business Process
Contract Management
Wireless
Customer Satisfaction
Business Process Improvement
Project Management
Strategic Planning
Contract Negotiation
Mobile Devices
Negotiation
Strategic Partnerships
Wireless Technologies
Team Building
Customer Relationship Management
Business Management
Call Center
Customer Relations
Cloud Computing
Solution Selling
Product Marketing

Shelley Rhoads

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