Shelly M Dallmann

Global It Manager

view source

Location:

2408 south Windsor Dr, Greenacres, WA 99016

Work:

It Director, Global Field Services + Continuity Of Business Operations Program

view source

Location:

Seattle, WA

Industry:

Internet

Work:

Expedia, Inc.
It Director, Global Field Services + Continuity of Business Operations Program
Expedia, Inc. May 2008 - Oct 2012
Director, It User Facing Operations - Global Helpdesk + Desktop Support
At&T Jun 2006 - May 2008
Senior It Project and Vendor Manager
At&T May 2005 - May 2006
Senior It Vendor Manager
At&T Mar 2004 - Apr 2005
It Service Desk Operations Manager

Skills:

Strategic Planning and It Support Operational Design
Global It Operations and Delivery
Customer Relationship Management
It Security and Regulatory Compliance
Process Improvements and Implementation
People Management and Team Building
Budget Management &Financial Analysis
Roadmaps For Operational Transformation
Help Desk and Incident Management
Call Center and Contact Center
Global Computing Services
End User Infrastructure Services
Service Delivery Management
Managed Service Governance
Crm
Integration
Vendor Management
Itil
Outsourcing
Cross Functional Team Leadership
Process Improvement
Management
Leadership
Product Management

Senior Information Technology Manager

view source

Location:

Bellevue, WA

Industry:

Information Technology And Services