Technical Service Desk Professional at Iron Bow Technologies
Location:
Fairfax, Virginia
Industry:
Information Technology and Services
Work:
Iron Bow Technologies - Chantilly, VA since Jun 2012
Technical Service Desk Professional
Graybar - Sterling, VA Dec 2010 - Jun 2012
Branch Administrator
Marymount University - Marymount University – IT Support Services Sep 2006 - May 2010
Student Technology Manager
Smithsonian Center for Folklife and Cultural Heritage - Smithsonian Center for Folklife and Cultural Heritage May 2009 - Aug 2009
Information Technology (IT) Intern
Marymount University - Marymount University – Office of Student Development May 2008 - Aug 2008
Orientation Leader
Education:
Northern Virginia Community College 2013 - 2013
Network Administration, Information Technology
Northern Virginia Community College 2012 - 2012
IT Technical Support, Information Technology
Marymount University 2006 - 2010
BA, History
Fairfield Union High School 2002 - 2006
High School Diploma
Skills:
Troubleshooting Microsoft Office Outlook Customer Service Access Research XP Mac Microsoft Word Editing CompTIA A+ Certification CompTIA Network+ Certified ITIL Certified Cisco Telepresence Computer Hardware Windows Printers Polycom Video Conferencing Cisco Jabber VMware WebEx Nmap Firefox Administration PowerPoint Excel Data Entry Documentation Fax Analysis Writing