May 2012 to 2000 Service Account Manager (SAM)Time Warner Cable, Business Class/Commercial Herndon, VA Aug 2009 to May 2012 Pre Sales Support Manager, Business Class, National SalesAKAMAI TECHNOLOGIES Cambridge, MA 2007 to 2009 Strategic Account Manager, Digital MediaAMERICA ONLINE, Inc
2003 to 2007 Technical Account Manager, Streaming OperationsAMERICA ONLINE, Inc
2001 to 2003 Technical Account ManagerAMERICA ONLINE, Inc
1998 to 2001 Project ManagerAMERICA ONLINE, Inc
1997 to 1998 Marketing CoordinatorAMERICA ONLINE, Inc
1995 to 1997 Buyer
Education:
University of South Carolina Columbia, SC 1987 Bachelor of Science in Business Administration
Skills:
Customer Relationship Management, Service Delivery, Business Planning