Keyes Lexus - Van Nuys, CA since Apr 2013
BDC Rep
Level 3 Hollywood - Hollywood since Mar 2006
Security
Zumbox Inc - Westlake Village, CA Aug 2011 - Apr 2012
Customer Support Representative
Medtronic Minimed - Northridge, CA Apr 2004 - Aug 2011
Order Processing Specialist
Cardservice International - Moorpark, CA Mar 2000 - Mar 2004
Customer Contact Associate
Education:
CSUN
BA, Communication Studies
MOORPARK COMMUNITY COLLEGE
Skills:
Call Centers Customer Service Microsoft Excel Process Improvement Sales Operations Access Outlook Up Selling Troubleshooting Time Management Microsoft Word Centricity Kayako Zendesk Word Excel Ge Centricity Typing 50 Wpm Call Center Terminology Upselling Handling Sales Objections Tom Hopkins Training Email Support Phone Management Working With Irate Customers Outbound Appointment Setting Microsoft Office
Interests:
Keeping Fit Chess
Certifications:
Guard Card Ca Dept of Consumer Affiars, License G1603800 License G1603800
Director Of International Business Operations At Becker Professional Education
Fellow of the Academy of General Dentistry, 2004 Master of the Academy of General Dentistry, 2010
Languages:
English Mandarin Spanish
Philosophy:
Our goal to provide excellence in dental care in a caring environment. We help you to understand your teeth and smile so that you can make the best choices for yourself.
Education:
Medical School University Of Southern California Graduated: 1998 Medical School University Of California At San Diego Graduated: 1993