Clearwire Oct 2007 - Dec 2011
Senior Retention Manager
West Corporation Apr 2007 - Oct 2007
Customer Service Representative
Mastec Energy Sep 2004 - Apr 2007
Foreman
Superior Asset Management Dec 2000 - Aug 2004
Asset Recovery Specialist
Education:
Pensacola State College 1990
Skills:
Call Center Vendor Management Excel Coordination Word Cms Process Improvement Outsourcing Program Management Customer Retention Contract Management People Management Performance Management Cross Functional Team Leadership Service Delivery Mentoring Analysis Microsoft Office Call Centers Customer Experience Leadership Management Microsoft Excel Microsoft Word Operations Management Team Building Telecommunications Team Leadership Training