Emerson Automation Solutions
Embedded Software Engineer
Emerson Automation Solutions Jun 2017 - Aug 2017
Hardware Design Engineer Intern
Sasol Jan 2017 - Jun 2017
Process Control and Automation Intern
Champion Technology Services May 2016 - Dec 2016
Automation Engineer 1 Co-Op
Education:
Mcneese State University 2013 - 2017
Bachelors, Bachelor of Science, Electrical Engineering, Engineering
University of Louisiana at Lafayette 2015
University of Louisiana at Lafayette 2008 - 2012
Bachelors, Bachelor of Arts, Linguistics, English Language
Skills:
C++ Microsoft Visual Studio C++ Matlab Python Microsoft Office Autocad Communication Teamwork Technical Writing Critical Thinking Problem Solving Reading Comprehension Written Communication Oral Communication Circuit Analysis Vhdl Fpga Hmi Programming Sql Cpld
Interests:
Mathematics Physics Home Improvement Residential Wiring/ Plumbing Reading Carpentry Children Education Environment Science and Technology Running Engineering Language Learning/ Linguistics Human Rights Programming Auto Mechanics Civil Rights and Social Action Poverty Alleviation Hiking Upholstery/ Furniture Design Disaster and Humanitarian Relief Astronomy Travel Animal Welfare Arts and Culture
Ticketmaster Entertainment - Greater Denver Area since Jun 2010
Senior Manager of Application Development
NetNoon Solutions LLC since Mar 2005
President
RightNow Technologies Apr 2008 - Dec 2009
Director of Product Management, Contact Centers
Aastra USA Jan 2005 - Nov 2007
Director of Application Development and Chief Architect
EADS Telecom Nov 2001 - Jan 2005
Director of Application Development and Chief Architect
Education:
The University of Memphis
Bachelor of Science, Computer Science
Skills:
Cloud Computing Enterprise Software Saas Software Development Telecommunications Integration Product Management Leadership Strategy Agile Methodologies Voip Program Management Telephony Web Services Crm Solution Architecture Unix Team Building Software Engineering Web Applications Software Project Management Sql Java Software As A Service Distributed Systems System Architecture Architecture Linux Xml Php Technical Leadership Team Management Mobile Applications Mobile Devices Customer Relationship Management Blogging C C++ Management Golang Go Software Architecture Microservices Presentation Skills Writing Product Innovation Ivr Sip Asp.net Avaya Solaris Shell Scripting Software Documentation Css Architectures
Alasdhair Campbell - Austin TX, US Stephen A. Michael - Colorado Springs CO, US
Assignee:
Aastra Intecom Inc. - Frisco TX
International Classification:
H04M 3/42 H04L 12/66
US Classification:
37926509, 455438, 370352
Abstract:
A system and method is disclosed for servicing multi media customer communications to geographically distributed agents from multiple call center sites via the telephone network and a global data communications network. The system provides separate interface ports to the telephone network and a global data communications network, eliminating a potential choke point for limiting communications performance. Multi media workflow provides common elements for handling diverse media event types. The system a novel algorithm for skill based matching the attributes of multiple media events to the attributes of multiple call center agents. Universal queuing is provided to enable effective use of skill based matching features. A unique method for allocating voice trunk lines provides greater efficiency of available voice communication channels and maximizes agent available to customers.
Alasdhair Campbell - Austin TX, US Stephen A. Michael - Colorado Springs CO, US
Assignee:
Aastra Intecom Inc. - Frisco TX
International Classification:
H04M 3/42
US Classification:
37926509, 370352, 455438
Abstract:
A system and method is disclosed for servicing multi media customer communications to geographically distributed agents from multiple call center sites via the telephone network and a global data communications network. The system provides separate interface ports to the telephone network and a global data communications network, eliminating a potential choke point for limiting communications performance. Multi media workflow provides common elements for handling diverse media event types. The system a novel algorithm for skill based matching the attributes of multiple media events to the attributes of multiple call center agents. Universal queuing is provided to enable effective use of skill based matching features. A unique method for allocating voice trunk lines provides greater efficiency of available voice communication channels and maximizes agent available to customers.
Trident Technical College - Information Systems Sepicalist, Trident Technical College - Digital Media, Trident Technical College - Micro Business Expert
About:
Just me. I am who I am. I enjoy many people, I love animals and most everything this earth has to offer. My views may not mix with you but don't worry you'll probably get along with me. Very e...
Tagline:
Lasher
Stephen Michael
Tagline:
HahA.. Love to laugh. Might make you cry :'( like having fun. Out doorz, in or wateve. Love loud music.. Many concerts.
Bragging Rights:
Aint no shame up in my game
Stephen Michael
Stephen Michael
Tagline:
I am the sex.
Stephen Michael
Stephen Michael
Stephen Michael
Stephen Michael
Flickr
Youtube
Stephen Michael - Invisible
.. Don't know what to say..
Category:
Music
Uploaded:
19 Apr, 2008
Duration:
4m 27s
Stephen Michael - Lay You Down/Finish line **...
OFFICIAL WEBSITE: www.stephenmicha... Purchase Stephen Michael's Debu...
Category:
Music
Uploaded:
25 Apr, 2011
Duration:
4m 14s
Stephen Michael - Fall For Your Type Remix - ...
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Category:
Music
Uploaded:
05 Apr, 2011
Duration:
3m 31s
Stephen Michael - Smash - Official First Sing...
OFFICIAL WEBSITE: www.stephenmicha... Purchase Smash here. itunes.app...
Category:
Music
Uploaded:
21 Jun, 2010
Duration:
3m 13s
Stephen Michael - Airplanes (Acoustic Cover) ...
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Category:
Music
Uploaded:
01 Aug, 2010
Duration:
1m 58s
Stephen Michael DISNEY Cover Song Compilation...
OFFICIAL WEBSITE: www.stephenmicha... Purchase Stephen Michael's Debu...