Proaction Technologies
Desktop Support Consultant
The Great Atlantic & Pacific Tea Company Mar 2015 - Aug 2015
End User Support Specialist
The Great Atlantic & Pacific Tea Company Apr 2008 - Mar 2015
Help Desk Analyst
The Great Atlantic & Pacific Tea Company Nov 2006 - Mar 2008
Produce Clerk
Education:
Bergen Community College 2005 - 2012
Skills:
Able To Assist Pc Support Users With Vpn/Remote Issues Able To Assist Pc Users With Software Related Issues Knowledge of Microsoft Office Applications Able To Test New Applications Along Side Developer Hippa Certified Knowledge of Enterprise Pharmacy Application Knowledge of Pos Hardware Such As Self Checkouts Knowledge of Network Equipment In A Pos Environment Knowledge of Hp Service Center Ticketing System Hipaa Troubleshooting Customer Service Technical Support Help Desk Support Hardware Outlook Software Documentation Windows Xp Windows 7 Computer Hardware Access Active Directory System Administration Software Installation Management Leadership Microsoft Outlook
Jun 2012 to 2000 Customer Service RepresentativeJersey Shore University Medical Center Neptune City, NJ Jun 2010 to Jan 2012 Customer Service Representative/SPD TechnicianFlynn's Carpet & Fabric Care, LLC New York, NY Jul 2008 to Jun 2010 Marketing Associate/Customer Service RepresentativePhiladelphia Flyers Philadelphia, PA Dec 2007 to Jul 2008 Public Relations Intern
Education:
Albright College Reading, PA 2007 Bachelor of Arts in Communications and Sociology (Double Major)
St. Joseph Elementary School Somerville MA 1955-1959
Community:
Catherine Martin, Maureen Reardon, Mary Donovan, Kathleen Moran, Dorothy Tierney, Claire Vezina, Ed Kavanaugh, Lorita Silva, Louis Gaudio, Richard Killilea, Lisa Vargas