Ineight Inc.
Technical Program Manager Iii
Ineight Inc. Aug 2015 - Oct 2016
Technical Resolution Coordinator
Ineight Inc. May 2014 - Jul 2015
Technical Consultant
Capgemini Jul 2013 - May 2014
Senior Service Desk Consultant
Arizona State University Jul 2012 - Jul 2013
Academic Success Specialist
Education:
Arizona State University 2005 - 2007
Bachelors, Bachelor of Arts, Leadership, Education
Skills:
Customer Service Analysis Team Leadership Networking Troubleshooting De Escalation Leadership Microsoft Office Staff Development Teamwork Public Speaking Management Technical Support Program Management Time Management Adult Education Project Management Customer Experience Customer Support Help Desk Support Incident Handling Incident Investigation Incident Management Incident Response Remote User Support Active Directory Problem Solving Software Documentation Active Directory Experience Cisco Vpn Remote Troubleshooting Sap Itil It Project and Program Management
Stephen McKinley (1991-1995), Jane Eagle (1969-1973), Adam Jensen (1989-1993), Sandy Boman (1981-1985), Kara Chin (1997-2001), Stephen Wetzel (1989-1993)
Stephen Wetzel (1973-1977), Ray Mullen (1955-1959), Joseph Forgione (2000-2004), Dan Martin (1980-1984), Frank Simone (1976-1980), Eugene Branigan (1989-1993)