Ellen Isaacs - Belmont CA Bonnie A. Nardi - Mountain View CA Stephen Whittaker - Morristown NJ
Assignee:
ATT Corp. - New York NY
International Classification:
G06F 1516
US Classification:
709206, 709207
Abstract:
The invention provides a system and method for analyzing a collection of communication messages. The communication messages may be any one of a collection of electronic mail messages, voicemail messages, instant messaging dialogues and other forms of communications. The collections of communications, such as electronic mail messages, may be selected by a user and then subsequently processed to determine the identity of any of the users contacts within the communications. The contacts may then be arranged in a relative priority arrangement whereby contacts which have been identified as engaging in prior reciprocal communications with the user are given higher priority. Higher priority may also be given to contacts which engage in more recent communications with the user. Specific contact relationships may be inferred from the communications depending on whether specific contacts are repeatedly mentioned within the communication messages.
Ellen Isaacs - Belmont CA, US Bonnie A. Nardi - Mountain View CA, US Stephen Whittaker - Morristown NJ, US
Assignee:
AT&T Intellectuall Property II, L.P. - Reno NV
International Classification:
G06F 15/16
US Classification:
709206
Abstract:
The invention provides a system and method for analyzing a collection of communication messages. The communication messages may be any one of a collection of electronic mail messages, voicemail messages, instant messaging dialogues and other forms of communications. The collections of communications, such as electronic mail messages, may be selected by a user and then subsequently processed to determine the identity of any of the user's contacts within the communications. The contacts may then be arranged in a relative priority arrangement whereby contacts which have been identified as engaging in prior reciprocal communications with the user are given higher priority. Higher priority may also be given to contacts which engage in more recent communications with the user. Specific contact relationships may be inferred from the communications depending on whether specific contacts are repeatedly mentioned within the communication messages.