Genesis Digital, Llc
Tier 2 Technical Support Agent
Genesis Digital, Llc
Live Q and A Webinar Presenter
Genesis Digital, Llc Jun 26, 2018 - Jan 2019
Kartra Customer Success Junior Representative
National Food & Beverage Inc. Nov 2017 - Jun 2018
Maintenance Administrator
National Food & Beverage Inc. Mar 2017 - Oct 2017
Tool Crib Attendant
Education:
Dallas Baptist University 2005
Temple Christian School 2000 - 2001
Arlington High School 2000
Dallas Baptist University
Bachelor of Engineering, Bachelors
Skills:
Training Team Building Customer Service Troubleshooting Leadership Microsoft Office Technical Support Software Documentation Teamwork Sap Management Team Leadership Employee Training Networking Supervisory Skills Process Improvement Microsoft Excel Classroom Management Strategic Thinking Project Management Sharepoint Customer Experience Motivated Self Starter Relationship Management Strategic Planning Wiring Motivation Program Management Technical Writing Technical Documentation Workshop Facilitation Business Process Improvement Certified Ddi Facilitator Camtasia Articulate Storyline Kartra Knowledge Base Customer Service Management
Interests:
Family Guitar Management God Football Baseball Training Singing Drums Food Softball
Certifications:
Resolving Workplace Conflict Building and Sustaining Trust Ddi
James M. Guinn Elementary School Anaheim CA 1985-1987, Woodsboro Elementary School Anaheim CA 1987-1990, Linda Vista Elementary School Yorba Linda CA 1990-1991, Glenview Elementary School Anaheim CA 1991-1992