Matthew DeCelles - San Diego CA, US Steven Dempsey - Napa CA, US Patrick Eckstein - San Diego CA, US Zach Luczynski - San Diego CA, US Eric Zugner - San Diego CA, US
Assignee:
Liquid Shades, LLC - San Diego CA
International Classification:
1606
US Classification:
D16309, D16326, D16335
Temple Bridge With Integrated Bottle Opener For Eyewear
Matthew DeCelles - San Diego CA, US Steven Dempsey - Napa CA, US Patrick Eckstein - San Diego CA, US Zach Luczynski - San Diego CA, US Eric Zugner - San Diego CA, US
Assignee:
Liquid Shades, LLC - San Diego CA
International Classification:
1606
US Classification:
D16335
Low Energy Bluetooth Device For Facilitating An In-Home Customer Service Experience
- San Diego CA, US Steven Dempsey - Napa CA, US Patrick Eckstein - San Diego CA, US
International Classification:
G06Q 30/00 H04W 4/00
Abstract:
The subject matter disclosed herein provides methods for providing a personalized customer service experience using a customer service application without requiring a customer to travel to a physical location to receive in-person support. A sensor associated with a container housing one or more devices can be used to determine whether the container has been opened. A processor connected with the sensor can access a profile associated with the container and the devices. The profile can include at least a first value uniquely identifying the container and a second value associated with the devices. The processor can activate a communication module to send a first message to a mobile device when the mobile device is within a predetermined distance of the container. The first message can prompt execution of an application on the mobile device to provide a customer service interaction. Related apparatus, systems, techniques, and articles are also described.
Smart Box For Initiating An In-Home Customer Service Experience
- San Diego CA, US Steven Dempsey - Napa CA, US Patrick Eckstein - San Diego CA, US Zach Luczynski - San Diego CA, US Eric Zugner - El Cajon CA, US
International Classification:
G06Q 30/00 H04W 4/12
Abstract:
The subject matter disclosed herein provides methods for providing a personalized customer service experience using a customer service application. A sensor associated with a container configured to house one or more devices can determine whether the container has been opened. A processor can access a profile associated with the container and the devices that includes at least a first value uniquely identifying the container. The processor can activate a communication module to send a first message via a communication network to a backend system. The first message can include some of the accessed profile. The first message can prompt the backend system to search for a customer record using the first value and to send a second message to a mobile device that prompts execution of an application on the mobile device. Related apparatus, systems, techniques, and articles are also described.
LIQUID SHADES, INC. - , US Steven Dempsey - Napa CA, US Patrick Eckstein - San Diego CA, US Zach Luczynski - San Diego CA, US Eric Zugner - El Cajon CA, US
International Classification:
G02C 11/00 G02C 5/14
US Classification:
351111
Abstract:
Eyewear and a temple arm for eyewear with an integrated bottle cap opener are disclosed. The temple arm is preferably formed of a unitary rigid material, and has a lens frame interface at a proximal end and a downwardly curved ear bridge at a distal end opposite the proximal end. The temple arm further has a substantially straight top edge and a bottom edge having a cutout defined by a point on a forward end and a hump on a rearward end, the point being directed toward the curved ear bridge for engaging the underside of a bottle cap such that the hump acts as a fulcrum to enable the temple arm to be a second-class lever for removing the bottle cap from a bottle.
Capturing emotion and mood has been an obsession of mine and over the years I have found ways to express it through music, painting and filmmaking. But all of this only served to gently guide me towar...