Steven L Lorusso

Owner

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Location:

P/O Box 1835, Ogunquit, ME

Industry:

Retail

Work:

Sam's Club Feb 2017 - Nov 2018
Membership Team Leader
Shane Co. Feb 2017 - Nov 2018
Manager-In-Training, Diamond Consultant
Shane Co. Feb 2017 - Nov 2018
Manager In Training and Sales Driver
Kay Jewelers Jun 2011 - Oct 2016
Assistant Manager
Ogunquit Motel Corp Jun 2011 - Oct 2016
Owner

Education:

Diamond Council of America 2014 - 2017
Diamond Council of America 2016 - 2016

Skills:

Communication
Problem Solving
Teamwork
Customer Experience
Customer Satisfaction
Training and Development
Management
Sales Management
Coaching
Mentoring
Talent Management
Business Strategy
Decision Making
Public Speaking
Life Skills
Personal Development
Customer Service Management
Leading Meetings
L&D
Leadership
People Development
Staff Development
Employee Learning and Development
Employee Training
Human Resources
Sales
Executive Leadership
Organizational Leadership
Delegation
Customer Service
Employee Engagement

Certifications:

Transitioning To Management For Salespeople
Coaching and Developing Employees
Managing A Multigenerational Workforce
Retail Sales Management
Transitioning From Individual Contributor To Manager
Making Quick Decisions
Retail Sales Foundations
Having Difficult Conversations
Humor In the Workplace
Retail Sales: the Importance of Listening
Customer Service: Motivating Your Team
Managing A Diverse Team
Coaching Skills For Leaders and Managers
New Manager Foundations
Using Questions To Foster Critical Thinking and Curiosity
Asking Great Sales Questions
Soft Skills For Sales Professionals
Sales: Closing Strategies
New Manager Foundations (2013)
Rewarding Employees
Building Accountability Into Your Culture
Delegating Tasks To Your Team (2013)
Managing For Results
Solution Selling
Sales: Handling Objections
Applied Curiosity
Delegating Tasks
Listening To Customers
Motivating and Engaging Employees

Owner And President

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Work:

Sweetwater Sports Bar and Grill
Owner and President
Mastercraft Custom Carpentry
Owner