Capella University 2016 - 2019
Doctorates, Doctor of Philosophy, Psychology, Philosophy
Capella University 2014 - 2016
Master of Science, Masters, Psychology, Educational Psychology
University of Phoenix 2011 - 2014
Bachelors, Bachelor of Science, Psychology
Skills:
Leadership Team Building Supervisor Ethical and Multicultural Competence Sound Public Speaking Peoplesoft Human Resources Therapies and Treatments Complex Problem Solving Structures Judgment and Decision Making Vendors Training and Development Resources Internet Utilization Analytical Techniques Data Analysis Development Programs Interpersonal Communication Skills Consultation Entry Records Hr Office Administration Tests Strategic Planning Talent Acquisition Organizational Development Organizational Effectiveness Judgment Receptionist Duties Ethical Decision Making Operations Management Consulting Talent Management Psychological and Behavioral Disorders and Problems Psychology Microsoft Office Personnel Selection Data Analysis With Ibm Spss Statistics 21 Organizational Behavior Leadership Development Administration Training Critical Thinking Employee Training Qualitative Research Customer Service Has Errors Microsoft Office Suite Onboarding Organizational Structure Assessment Processing Great Decision Making Management Output Project Management Training Programs Analytical Skills Quality Control Human Resources Assistant Quantitative Research Conflict Resolution Organizational Leadership Research Compensation Freight Statistics Ibm Iseries Payroll Spss Organizational Learning
Interests:
Social Services Children Talent Acquisition and Management Human Resources Management Civil Rights and Social Action Research Education Environment Organizational Development Human Resources Organizational Development and Change Psychological Research Human Rights Animal Welfare Business Administration and Management Arts and Culture Health
Languages:
English
Certifications:
Collaborative Institutional Training Initiative at the University of Miami, Miami, Florida Protection of Human Research Subjects – Collaborative Institutional Training Initiative (Citi Program)
Apr 2011 to 2000 Internet Support RepresentativeState Farm Jacksonville, FL Nov 2008 to Apr 2011 Customer Response Center RepresentativeSouth Carolina Confederate Relic Room and Museum Columbia, SC May 2006 to Aug 2006 InternshipDelta Global Services Columbia, SC May 2005 to Aug 2005 Airport Customer ServiceDelta Air Lines Atlanta, GA Feb 2000 to Apr 2005 Airport Customer ServiceMichael's Arts & Crafts Fayetteville, GA Aug 1998 to Dec 1998 Receiving Coordinator & Customer Service Representative
Education:
American Institute For Chartered Property Casualty Underwriters Mar 2010 General Insurance Designation ProgramUniversity of South Carolina Columbia, SC May 2008 Bachelor of Arts in HistoryValencia College Orlando, FL May 2005 Associate in Arts in General Studies
Apr 2011 to 2000 Internet Support RepresentativeState Farm Jacksonville, FL Nov 2008 to Apr 2011 Customer Response Center RepresentativeSouth Carolina Confederate Relic Room and Museum Columbia, SC May 2006 to Aug 2006 InternshipDelta Global Services Columbia, SC May 2005 to Aug 2005 Airport Customer ServiceDelta Air Lines Atlanta, GA Feb 2000 to Apr 2005 Airport Customer ServiceMichael's Arts & Crafts Fayetteville, GA Sep 1998 to Nov 1998 Receiving Coordinator & Customer Service Representative
Education:
American Institute For Chartered Property Casualty Underwriters Mar 2010 General Insurance Designation ProgramUniversity of South Carolina Columbia, SC May 2008 Bachelor of Arts in HistoryValencia Community College Orlando, FL Mar 2005 Associate in Arts in General Studies
Carolina Fabricators Liberty, NC Oct 2001 to Nov 2011 Assistant ManagerCarolina Fabricators Greensboro, NC Nov 2005 to Jan 2007 Dock WorkerAuto Bell Car Wash Greensboro, NC Aug 2001 to Jul 2004 Assistant ManagerCarolina Fabricators Greensboro, NC Aug 2002 to Jul 2003 Manager and Fitness ConsultantUnited Parcel Service Charlotte, NC Jun 2000 to Aug 2001 SupervisorAuto Bell Car Wash Greensboro, NC Jun 1997 to Jun 2000 Assistant ManagerUnited Parcel Service Atlanta, GA Mar 1996 to Jun 1997 Supervisor
Education:
University of Phoenix Phoenix, AZ Jun 2011 to 2000 Psychology
Skills:
I possess excellent managerial, supervisory, customer service, interpersonal, analytical, and organizational skills. As well as excelling at interfacing with others at all levels to ensure organizational goals are attained. I am proficient in Microsoft Office Word, Excel, PowerPoint, Outlook, SharePoint, and Internet utilization.