Federal Consulting Group Mar 2006 - Jan 2014
Retired - Executive Consultant
Lockheed Martin Aug 2005 - Mar 2006
Senior Project Manager
The Genesis Consulting Group, Llc Apr 1997 - Jan 2000
Managing Director
Intelliquest Jan 1997 - Mar 1997
Managing Director
Gte Telephone Operations May 1968 - Jan 1997
Manager - Performance Management and Measurement
Education:
University of South Florida 1988
Bachelors, Bachelor of Arts, Business Administration, Management, Business Administration and Management
Skills:
Program Management Customer Experience Management Customer Satisfaction Research Employee Satisfaction Research Management Consulting Customer Service Customer Relationship Management Performance Management Project Management Crm Consulting Training Business Intelligence Leadership Change Management Strategic Planning Team Leadership Analysis Leadership Development Project Planning Business Analysis Business Strategy Strategy Management Business Process Improvement Organizational Development Data Analysis Government Business Development Process Improvement Coaching Market Research Team Building Policy Operations Management Vendor Management Budgets Workshop Facilitation Account Management Analytics Start Ups Cross Functional Team Leadership Entrepreneurship Proposal Writing Integration Business Planning Executive Management Competitive Analysis Customer Relationship Management Public Policy
Interests:
Collecting Antiques Exercise Home Improvement Shooting Reading Gourmet Cooking Sports The Arts Golf Food Home Decoration Health Cooking Gardening Outdoors Sewing Electronics Crafts Fitness Music Movies Collecting Kids Medicine Travel Investing Traveling
Federal Consulting Group since Mar 2006
Executive Consultant
Education:
University of South Florida - College of Business Administration 1988
Skills:
Program Management Customer Experience Management Customer Satisfaction Research Employee Satisfaction Research Management Consulting Customer Service Customer Relationship Management Performance Management Project Management CRM Consulting Training Business Intelligence Leadership Change Management Strategic Planning Team Leadership Analysis Leadership Development Project Planning Business Analysis Business Strategy Strategy Management Business Process Improvement Organizational Development Data Analysis Government Business Development Process Improvement Coaching Market Research Team Building Policy
Interests:
Travel for pleasure
Reading
Staying in touch with friends and colleagues
Name / Title
Company / Classification
Phones & Addresses
Susan Grow Performance Measurement Consultant
Nbc Aquisition Services Executive Office
799 9 St NW, Washington, DC 20001 2025043626
Susan Grow Performance Management Consultant
Treasury Franchise Fund, US Public Finance/Taxation/Monetary Policy