Susan M Moore

US Patent:

51827050, Jan 26, 1993

Filed:

Aug 11, 1989

Appl. No.:

7/392842

Inventors:

Robin Barr - Avon CT
Linda Beauchesne - Santa Cruz CA
Ronald Benson - Bristol CT
Maureen Burdick - Burlington CT
Joan Duffy - Simsbury CT
Paul Fletcher - Hartford CT
Denise Fritz - West Simsbury CT
John R. Gaddas - West Hartford CT
Joseph Girardini - Ellington CT
Robert Guilmette - Bloomfield CT
David Hughes - Plymouth CT
Joseph Long - W. Hartford CT
Lymon Maytubby - Winsor CT
Beverly Montresor - West Hartford CT
Susan Moore - Unionville CT
Teresa Patch - Amsterdam, NL
Russell Pollnow - Manchester CT
Gary Prignon - Plainville CT
Anthony Retartha - Burlington CT
Mary Jo Round - South Windsor CT
Christopher Machnich - Glastonbury CT

Assignee:

ITT Corporation - New York NY

International Classification:

G06F 1522
G06F 1524

US Classification:

364401

Abstract:

A computerized system and method for managing work in process is provided. An initial transaction records case specific information. The case specific information is automatically linked with a work source index which includes basic client information. An electronic file is created for each case arising out of the initial transaction record. As work is performed on the case, the system tracks its progress and providces a variety of support functions. An electronic activity log function maintains a record of key activities involved in the processing of work items. An electronic diary function provides a means for prioritizing work and for scheduling various tasks. A staff table function provides a facility for storing information relevant to office personnel. Most of the system functions are integrated with the staff table function which provides a number of security and function parameters. A text processing function is provided which integrates stored database information into preformatted and customized documents.